Effective Date: August 2025
1. Introduction
At HONG KONG LINGSON TRADING CO., LIMITED (“Brottar,” “we,” “us,” or “our”), your privacy matters. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or interact with our services. It also outlines your rights under applicable privacy laws, including the GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act).
This Privacy Policy applies to all Brottar websites, including www.brottarhome.com, and to our customer experience channels such as email and online chat (collectively referred to as the “Services”).
2. Information We Collect
We may collect personal information when you:
• Create an account on our website.
• Purchase Brottar products online.
• Subscribe to our newsletter or promotions.
• Contact us via email, chat, or phone.
• Participate in surveys or feedback activities.
Information we may collect includes:
• Name, email address, phone number, billing and shipping address.
• Payment details (processed securely through third-party payment providers).
• Login credentials such as username and password.
• Technical data such as IP address, browser type, device identifiers, and cookies.
We may also receive limited data from trusted partners or analytics tools that help us improve our Services.
3. How We Use Your Information
We use your information to:
• Process and deliver your orders.
• Provide customer service and respond to inquiries.
• Send updates, promotions, or order notifications (with your consent).
• Improve website performance, usability, and shopping experience.
• Detect and prevent fraud, unauthorized access, or misuse.
• Comply with legal obligations and enforce our Terms of Service.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to remember your preferences, improve site performance, and deliver relevant content.
Our website uses CookieYes to manage cookie consent in compliance with GDPR and similar privacy regulations. You can change your cookie preferences anytime through the consent banner or your browser settings.
5. Data Protection and Security
We apply industry-standard security measures—including SSL encryption, firewalls, and secure servers—to protect your data from unauthorized access, loss, or misuse.
While we take all reasonable precautions, no system is completely secure. If you suspect unauthorized use of your account or data, please contact us immediately at support@brottarhome.com.
6. Your Privacy Rights
Depending on your location, you may have the right to:
• Access and correct the personal data we hold about you.
• Request deletion of your personal information (“Right to be Forgotten”).
• Opt out of marketing communications at any time.
• Request a copy of your personal data in a portable format.
To exercise these rights, please contact us at support@brottarhome.com.
7. Data Retention
We retain personal information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we securely delete or anonymize it.
8. International Data Transfers
Your information may be processed or stored in Hong Kong or other regions where we operate. By using our Services, you consent to such transfers in compliance with applicable privacy laws.
9. Children’s Privacy
Our Services are not directed to children under 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from minors. If we discover such data, we will delete it promptly.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in laws, technologies, or our business practices. The most recent version will always be available on our website with the updated effective date.
11. Contact Us
If you have any questions, concerns, or privacy-related requests, please contact us:
HONG KONG LINGSON TRADING CO., LIMITED
Email: support@brottarhome.com
Address: RM A07, 1701-02 NEW TREND CENTRE, 704 PRINCE EDWARD RD EAST, SAN PO KONG, HONG KONG
Website: www.brottarhome.com