Contact Us
We’re here to help — whether you have a question about your order, need product guidance, or require after-sales support.
To ensure the fastest and most accurate assistance, please contact the correct support team below based on where you placed your order.
⚠️Please note: contacting the correct support channel helps us resolve your request faster.
Amazon Purchases Only
Amazon Orders Support
If you purchased a BROTTAR product through Amazon, please contact our Amazon support team for:
• Amazon order inquiries
• Returns or replacements via Amazon
• Amazon-specific after-sales support
📧 Email: amazon@brottarhome.com
⚠️ Important: Please note: this email is only for Amazon-related orders.
For faster assistance, include your Amazon order number in your message.
Customer Support
Official Website Orders & Product Inquiries
For inquiries related to orders placed on the official BROTTAR website (brottarhome.com), including:
• Order status & shipping updates
• Product details & specifications
• Assembly, usage, or care instructions
• Returns, exchanges, or warranty support
📧 Email: support@brottarhome.com
Our customer support team typically responds within 1–2 business days.